1. Acceptance of Terms
By accessing or using the AIVA platform ("Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you and AIVA Learning, LLC ("AIVA," "we," "us," or "our"). You must be at least 13 years of age to use this Service. Users between 13 and 18 must have parental or guardian consent.
We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email or prominent website notice. Continued use after changes take effect constitutes acceptance.
2. Description of Service
AIVA is an AI-powered educational platform that provides personalized learning experiences in artificial intelligence and machine learning. The Service includes:
- AI-powered interactive lessons and curriculum
- Virtual AI mentor conversations
- Progress tracking and assessments
- Certificates of completion
- Access to educational content and resources
Educational Purpose Only: All content provided through AIVA is for educational and informational purposes only. AIVA does not provide professional, legal, financial, medical, or career advice. AI-generated content may contain errors and should be independently verified for professional or academic applications.
3. Subscription Plans & Billing
3.1 Available Plans
- Explorer (Free): Limited access to introductory lessons and the AI demo. No payment required.
- Pro ($9.00/month): Full access to the standard curriculum, all AI mentors, and progress tracking.
- Intense ($49.99/month): Full access plus the 12-week structured program, live research integration, advanced assessments, and priority features.
3.2 Billing & Payment
- Paid subscriptions are billed monthly in advance on the date you subscribe.
- All payments are processed by Stripe, Inc. We do not store your payment card information.
- Prices are in US Dollars (USD) and do not include applicable taxes.
- You are responsible for all applicable taxes in your jurisdiction.
3.3 Cancellation & Refunds
- You may cancel your subscription at any time through your account settings or by contacting us at [email protected].
- Cancellation takes effect at the end of the current billing period. You will retain access until then.
- Refund Policy: We offer a 7-day money-back guarantee for first-time subscribers. After 7 days, subscription fees are non-refundable except where required by applicable law (including EU consumer protection laws providing a 14-day cooling-off period for digital services).
- EU/UK Users: Under EU Directive 2011/83/EU and UK Consumer Contracts Regulations 2013, you have a 14-day right of withdrawal from the date of purchase, unless you have already begun using the digital service and expressly waived this right.
3.4 Price Changes
We reserve the right to change subscription prices with at least 30 days' advance notice. Price changes will not affect your current billing period.
4. User Accounts & Registration
- You must provide accurate, complete, and current information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account at [email protected].
- One account per person. Creating multiple accounts to circumvent restrictions is prohibited.
- You must complete 2-step identity verification to activate your account.
5. Acceptable Use Policy
You agree NOT to use AIVA to:
- Violate any applicable local, state, national, or international law or regulation.
- Infringe upon the intellectual property rights of AIVA or any third party.
- Transmit any unsolicited or unauthorized advertising, spam, or promotional materials.
- Attempt to gain unauthorized access to any part of the Service or its related systems.
- Reverse engineer, decompile, or disassemble any part of the Service.
- Use automated tools (bots, scrapers, crawlers) to access the Service without permission.
- Share your account credentials with others or allow others to use your account.
- Use the Service for any commercial purpose without our express written consent.
- Upload or transmit viruses, malware, or any other malicious code.
- Harass, abuse, or harm other users or AIVA staff.
- Misrepresent your identity or affiliation with any person or organization.
Violation of this Acceptable Use Policy may result in immediate account termination without refund.
6. Intellectual Property
6.1 AIVA's Intellectual Property
All content on the AIVA platform — including but not limited to text, graphics, logos, AI-generated lesson content, curriculum materials, software, and the AIVA brand — is the exclusive property of AIVA Learning, LLC and is protected by US and international copyright, trademark, and other intellectual property laws.
6.2 License to Users
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes, subject to these Terms.
6.3 User Content
You retain ownership of any content you submit to AIVA. By submitting content, you grant AIVA a worldwide, royalty-free license to use, reproduce, and display such content solely for the purpose of providing the Service to you.
6.4 Certificates
Certificates issued by AIVA are for personal use only. They are not accredited by any government body, university, or professional licensing organization. AIVA certificates represent completion of our proprietary curriculum and do not confer academic credit or professional licensure.
7. Disclaimers & Limitation of Liability
7.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
7.2 AI Content Disclaimer
AI-generated content may be inaccurate, incomplete, or outdated. AIVA makes no representations or warranties regarding the accuracy, completeness, or reliability of AI-generated educational content. You should independently verify any information before relying on it for professional, academic, or commercial purposes.
7.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIVA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO AIVA IN THE 12 MONTHS PRECEDING THE CLAIM.
Note for EU/UK Users: Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.
8. Indemnification
You agree to indemnify, defend, and hold harmless AIVA Learning, LLC, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
9. Governing Law & Dispute Resolution
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
9.2 Dispute Resolution
Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Class Action Waiver: You agree that any arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative proceeding.
9.3 EU/UK Users
If you are a consumer in the EU or UK, you may also bring claims before the courts of your country of residence and may use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
9.4 Jurisdiction
For matters not subject to arbitration, you consent to the exclusive jurisdiction of the federal and state courts located in Delaware, USA.
10. Termination
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public.
You may terminate your account at any time by contacting us at [email protected]. Upon termination, your right to use the Service will immediately cease.
Sections 6 (Intellectual Property), 7 (Disclaimers), 8 (Indemnification), and 9 (Governing Law) shall survive termination.
11. Miscellaneous
- Entire Agreement: These Terms, together with our Privacy Policy, Cookie Policy, and FCC Compliance Notice, constitute the entire agreement between you and AIVA.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
- Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.
- Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
12. Contact
For questions about these Terms, contact us at: [email protected]
AIVA Learning, LLC · United States